We are looking for an Inside Sales Agent who will play a critical role within the Croatian Sales Team, in order to pro-actively generate sales by working with Viva Wallet’s customer base. You will increase our product/service footprint, retain customers looking to close their account and reignite sales activity. You will work with the wider Sales/Customer Services/Technical teams to execute sales strategies, engage with customers, promote Viva Wallet's full range of services, identify customer needs, negotiate best outcomes for both Viva Wallet and the customer and close deals.
Who We Are
Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. Latest innovations include Tap-to-Pay Viva Terminal App turning any Android mobile to a card terminal, and Smart Checkout payment gateway that can increase conversion by 21%. An advocate of sustainable cashless economy, Viva Wallet harnesses the power of their disruptive in-house technologies to provide digital payments services in 19 languages and 9 currencies, featuring over 24 payment methods.
What you will do
- Contact prospective customers (outbound calling) to drive awareness of the Viva Wallet offering and competitive advantage with the ultimate target of setting an appointment for our field sales team
- Conduct screenings for potential customers
- Manage the full sales cycle covering account development, deal structuring and negotiating to close the sale
- Manage the entire portfolio in order to resolve and meet the needs of every customer.
- Develop relationships with decision makers within your customer database.
- Deliver high levels of customer service to generate additional sales referrals/leads
Requirements
- Previous B2B Sales experience
- Proven track record of successfully meeting sales quota (preferably over the phone)
- Experience of working with relevant computer programs (i.e., CRM software), as well as multiple communication channels, including telephone, email, webchat systems
- Excellent level of Croatian and good knowledge of English
- Excellent communication skills (verbal and written)
- Excellent negotiation skills
- Ability to work independently and under pressure.
- A positive approach to objection handling
Benefits
- A competitive salary, based on your skills amp; experience
- A full-time indefinite contract
- Annual bonus upon performance
- Opportunity for a rapid career development
- Opportunity to work closely with a highly motivated team in a dynamic and fast paced environment
- Freedom to create your own network and the possibility to expand your horizons
- Opportunity to work in an international fintech company with a large cultural diversity
- Acquiring excellent knowledge in the payment and banking industry